FirstCargo · Services

International Cargo Agency at the Heart of Santiago

Located in Providencia, Santiago. We serve companies across Chile with air, sea, ground and international courier freight services.

International Cargo Agency in Santiago, Chile

Santiago, as Chile's capital and main economic hub, is the centre from which the vast majority of the country's international trade operations are coordinated. Greater Santiago accounts for more than 70% of national imports and exports, and is the starting point for the distribution of goods throughout Chile. In this context, having a strategically located, trusted international cargo agency in Santiago is fundamental to your company's competitiveness.

FirstCargo has its main offices at Guardia Vieja 255, office 202, Providencia, Santiago, minutes from the city's business centre. From here we coordinate international logistics operations for companies of all sizes: from importing SMEs to large corporations with regular global operations.

Our Santiago location allows us to access Arturo Merino Benítez International Airport in Pudahuel quickly, coordinate with shipping agencies and transport lines in the Las Condes and Vitacura area, and maintain fluid communication with Chilean Customs at its Metropolitan Regional Directorate. We also work closely with the ports of San Antonio and Valparaíso, which are less than 100 kilometres from Santiago by motorway.

We serve sectors as diverse as technology and IT (equipment imports from Asia), retail and fashion (textile and footwear imports), food (export of Chilean gourmet products), pharmaceuticals (import of raw materials and medical supplies), construction (machinery and materials) and mining (equipment and supplies for large-scale mining operations in the north and south).

Key Benefits

Why choose this service with FirstCargo?

Strategic Location in Santiago

Offices in Providencia with easy access for in-person visits and meetings. Close to AMB airport and the capital's main business corridors.

In-Person and Remote Service

In-person meetings at our office or virtual meetings. Team available Monday to Friday, 8:30 to 18:00.

SCL Airport Coordination

Operational presence at Arturo Merino Benítez Airport for cargo management at airline warehouses and on-site customs procedures.

Nearby Port Connection

Smooth operation with the ports of San Antonio and Valparaíso, the most important on the South Pacific, for all your ocean cargo.

National Distribution Network

We coordinate distribution from Santiago to all regions of Chile: Norte Grande, central zone, Biobío, La Araucanía and southern zones.

Industry-Dedicated Executives

We assign executives with specific expertise for your industry so you are always served by someone who understands your sector's particularities.

How We Work

Step-by-Step Process

1

First Meeting or Contact

We discuss your logistics needs, operation volume and expectations. This can be in person at our office or by video call.

2

Diagnosis and Proposal

We analyse your current operations and present a service proposal with reference rates and estimated times for each route.

3

Operations Commence

Once terms are agreed, we activate your client profile and begin managing your operations. We assign you a personal account executive.

4

Tracking and Reporting

Regular reports on the status of all your active operations. Full visibility from the comfort of your office or mobile device.

Our Difference

Why trust FirstCargo?

In Santiago, dozens of cargo agencies coexist, from branches of large international operators to small brokers. FirstCargo's difference lies in being a Chilean company, with roots in Santiago, that combines in-depth local knowledge with the experience and connections of an international operator.

We know the traffic on Ruta 68 to Valparaíso, the particularities of each regional customs office, the protocols at AMB airport and the customs of the local market. We are neighbours to our clients in both a literal and a metaphorical sense: we understand the challenges of the Chilean entrepreneur and work to be part of the solution. With 30+ years in the market, many of our current clients are companies that have known us since their beginnings and have grown alongside us.

Contact an Executive
30+
Years of experience
150+
Countries covered
98%
Clearances without issues
24h
Response time
FAQ

Frequently Asked Questions

Yes, our offices are at Guardia Vieja 255, office 202, Providencia, Santiago. We welcome in-person visits Monday to Friday between 8:30 and 18:00. We also offer video call meetings for clients from other regions or for added convenience.

Absolutely. While our offices are in Santiago, we manage operations for clients throughout Chile: Iquique, Antofagasta, Valparaíso, Concepción, Temuco and more. Modern logistics allows us to coordinate everything online, and for special cargo we operate at the airport or port nearest to you.

We are open Monday to Friday from 8:30 to 18:00. For operational emergencies (held cargo, schedule changes, etc.) we have an out-of-hours emergency service. Contact us at +56 2 2941 2679 or by email at info@firstcargo.cl.

Yes, we regularly coordinate operations with the ports of San Antonio and Valparaíso. We have trusted carriers who make the Santiago-port journey for container and break-bulk cargo pickup and distribution.

Looking for a reliable cargo agency in Santiago?

Visit us in Providencia or write to us. Our team is ready to optimise your international logistics.

Request a Quote Now